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General Questions

Products Delivery

Partnership Opportunities

General Questions

What is ChemExcel?

ChemExcel is a leading supplier of premium quality water treatment and specialty chemicals to global markets. Innovation, product quality and industry leading service excellence allow us to out perform the competition to deliver significant advantage to our global customers.

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How do I place an order?

To place orders please contact ChemExcel. Orders can be placed in several ways, by e-mail, telephone, fax, mail, face-to-face etc. For contact details see our contact us page.

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What payment terms are available?

Payment terms are outlined in our Terms & Conditions. No discounts are allowed for early payment, although we recommend that payment be made on or before the invoice due date to avoid incurring late payment surcharges.

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What payment methods are available?

If you hold a valid ChemExcel business account, credit terms are available. To apply for a business credit account please contact us.

We can also arrange for you to make payments by credit card, if this is of interest please let us know.

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What currencies are used by ChemExcel?

Products can be purchased in the following currencies: UK Sterling, Euros and US Dollars.

ChemExcel prices are quoted ex-works and exclude tax, delivery and insurance.

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Is ChemExcel a secure site?

When you do business with us you can be sure your information is secure. Where appropriate we use the latest technology, including data encryption, firewalls and server authentication through a Secure Socket Layer (SSL).

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How is my privacy protected?

We take your privacy very seriously; for further details please refer to our privacy statement.

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How do I change my ChemExcel business account details?

You can change your business account details at any time by contacting us, we will make the alterations for you.

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How do I place orders?

Contact ChemExcel or our local representative direct using email, telephone or fax. Products can be purchased via e-mail, over the telephone, fax, face to face, etc.

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What are the terms of business?

See our Terms & Conditions.

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How is product quality assured?

Delivering consistently high quality products is a fundamental part of the way ChemExcel do business. Our products are manufactured to stringent quality standards including ISO 9000 and Responsible Care.

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How does ChemExcel create value?

ChemExcel create value in a number of ways: Delivering premium quality products to create exceptional value for our customers is one of the fundamentals of our business model. Our products are manufactured to consistently high standards including ISO 9000 and Responsible Care.

Our extensive range of water treatment and specialty chemicals includes boiler water treatment and cooling water chemicals, Reverse Osmosis (RO) chemicals, biocides, polymers, general-purpose chemicals, corrosion and scale inhibitors, flocculants and more. Our 'single source' supplier approach allows our customers to minimise their procurement costs, their management input and maximise their bulk purchasing power.

With our extensive knowledge of the water treatment and specialty chemicals sectors, supply-chain and logistics we are able to improve, simplify and accelerate the whole procurement process, adding value where it really matters, to our customers bottom-line.

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What else is available at ChemExcel?

ChemExcel is primarily focused on providing quality water treatment and speciality chemicals, water test kits and analysis equipment, reagents and specialist equipment. We intend to include additional, value enhancing service offerings in the near future.

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Is technical support available?

Yes. Please contact us for further details.

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Who owns ChemExcel?

ChemExcel is a privately held trading company headquartered in one of Europe's largest international cities, Manchester, United Kingdom. ChemExcel is owned and operated by experienced chemical industry professionals.

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How can I contact ChemExcel?

Contacting us is easy, click on the Contact Us icon on any page for our e-mail, telephone, fax and postal address details.

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Products

What products are on offer?

ChemExcel offers a wide range of premium quality water treatment and specialty chemicals including boiler treatment chemicals, cooling water chemicals, biocides, scale and corrosion inhibitors, antifoams, polymers, resin and membrane cleaners, water test kits, reagents, water analysis equipment and more. For further details search our products pages.

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What are boiler water treatment chemicals?

Scale and corrosion inhibitors used for improving the efficiency of steam boilers. They are also important for maintaining safe conditions within the steam system as a whole.

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What are cooling water chemicals?

These protect from the four problems suffered by cooling systems, namely, scale, corrosion, suspended solids and bio fouling. They help improve the efficiency and maintain safe working conditions within the cooling system.

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What are polymers?

High, medium and low molecular weight polymers of chemicals including polyacrylate and polyacrylamide, Epi-DMA, PolyDADMAC, Phosphino-carboxylic acids etc. that are used for flocculation and coagulation of effluent and process water.

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What are resin and membrane cleaners?

Chemicals used to remove fouling, such as iron from Base Exchange Softeners and Reverse Osmosis (RO) membrane antiscalants.

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What are dry polymers?

These are dry anionic and cationic polymers used for effluent treatment, paper and pulp processes and numerous other process applications. They have been carefully selected to give a wide range of molecular weight and ionicity to suit most applications.

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What are general chemicals?

These include general purpose cleaners, scale and rust removers, janitorial products, liquid soaps, closed circuit corrosion inhibitors and fuel oil additives.

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What are water test kits and reagents?

Portable test kits designed for a whole range of on-site analysis and water testing procedures. Select from our extensive range of quality test kits, reagents and equipment. Our test kit products are extremely versatile, cost competitive and used widely throughout industry.

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Delivery            

How do you deliver products?

Our extensive network of global distributors, logistics expertise and supply chain experience allow us to deliver globally.

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What are the delivery charges?

Our delivery charges are calculated on an order specific basis. If you would like to discuss delivery charges prior to purchase please contact us.

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Where do we deliver?

Our logistics expertise extends globally allowing us to transport products to most destinations, please contact us.

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Partnership Opportunities

How do I partner with ChemExcel?

As a leading supplier of premium quality water treatment and specialty chemical products ChemExcel have stringent partner expectations. If you are interested in partnering with ChemExcel and are committed to industry leading innovation, service delivery and excellence, please contact us to discuss the exciting opportunities that may be available.

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Do ChemExcel provide support for their partners?

Yes, extensive support facilities are available for ChemExcel partners. Contact us for further details.

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Where are partnership opportunities located?

ChemExcel is a global operator; please contact us to discover opportunity locations.

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