Our commitment to you on privacy issues goes beyond complying with the Data Protection Act legislation. We pledge that your information will be:

Controllable: To change your ChemExcel business account information you should contact us and we will make the changes for you.

Private: We will not use your details to contact you unless you want us to. Again, you can go on-line at any time to tell us whether or not you want to be contacted.

We will never give or sell your information to third parties for their own use and we will ensure that anyone working for us treats any information, which they use with the same care that we treat it ourselves.

Secure: Information about you will be kept safe and secure.

Necessary: We only collect information that we can use to improve our service to you.

Do we use cookies? When you login to our site we may send your computer a cookie - this is just a small piece of information containing your customer ID and user name which is stored on your PC hard drive. Our cookies do not hold any personal or confidential information about you and they are not used outside of ChemExcel. When you come back to our site the cookie allows us to greet you personally and speed up the login process. It also helps us monitor what parts of the site you visit so that we can keep improving it, making it quicker to get to the parts that our customers want to get to.

We may also use a second cookie to help us keep a record of the order in which you visit our pages. We use this information to improve the site, so that you can get to the places you want to go in the fastest possible time.

You can refuse to accept both cookies at any time by turning cookies off on your browser.

How to turn cookies off? If you use Netscape Communicator: select 'Edit' from the main menu. Then choose 'Preferences' and 'Advanced' to see your options. If you use Microsoft Internet Explorer: select 'Tools' from the main menu. Then 'Internet Options', 'Security', 'Custom Level' and 'Cookies' to see your options. If you do refuse cookies, then we will not be able to do the things that we've described, but you will still have no problems using the site safely and privately.

Your Consent: By using ChemExcel's web sites, you consent to the collection and use of information as outlined above. We continually review our privacy policy and reserve the right to make changes; all changes will be posted on this web site. We also work to secure all information at all times; however, by using ChemExcel's web sites, you are voluntarily transmitting information to us, and we cannot ensure or warrant the security of the information.

We welcome any comments you may have on this policy, please send them to: comment@chemexcel.com